Year Faculty Publications
2011 Abu-ELSamen, M., & Akroush, M,"Towards an integrated model of customer service skills and customer loyalty The mediating role of customer satisfaction Customer service skills",International Journal of Commerce and Management, 21(4),Emerald Publishing Group,349–380,2011 [View]
2011 Akroush, Mamoun,"The Mediation Effect of Marketing Expertise on Marketing Assets and Capabilities toward Financial Performance",International Journal of Internet Marketing and Advertising,Vol. 6 No. 4,pp. 373-412,2011
2011 Qatu, M. S., King, R., Shubailat, O. M., & Wheeler, R,"Determination of interior NVH levels from tire/wheel variations using a Monte Carlo process. SAE Technical Paper",SAE Technical Paper ,2011-01-1580,2011 [View]
2011 Akroush, Mamoun., Abu-ElSamen, Amjad. and Jaradat, Najwan,"The Influence of Mall Shopping Environment and Motives on Shoppers’ Response: A Conceptual Model and Empirical Evidence",International Journal of Services and Operations Management,Vol. 10 No. 2,pp. 168-198,2011
2011 Abu-ElSamen, Amjad. and Akroush, Mamoun,"Path Analysis of the Consequences of Customer Service Skills: An Exploratory Study in Jordan",International Journal of Services and Standards,Vol. 7 No. 1,pp. 50-77,2011
2011 Akroush, Mamoun., Al-Mohammed, Samer., Zuriekat, Majdy. and Abu-Lail, Bayan.,"An Empirical Model of Customer Loyalty in the Jordanian Mobile Telecommunications Market",International Journal of Mobile Communications,Vol. 9 No. 1,pp. 76-101,2011
2011 Zuriekat, M., Salameh, R., & Alrawashdeh, S,"Participation in performance measurement systems and level of satisfaction",International Journal of Business and Social Science, 2(8),Centre for Promoting Ideas, USA,2011
2011 Maart, S. C., Mußhoff, O., Odening, M., Sandri, S., & Schade, C,"PR-disinvestment behaviour of agricultural entrepreneurs: Experimental results",18th Congress ,International Farm Management Association,Methven, New Zealand,345580,2011
2011 Tahboub, K. K,"An assessment of maintenance practices and problems in Jordanian industries",Jordan Journal of Mechanical & Industrial Engineering, 5(4),2011
2011 Salhieh, L., Mashal, A.,"Are We Ready for Knowledge Economy in Jordan?",Journal of the Knowledge Economy,Vol. 2, No. 3,2011
2011 Ghassan Naji, Khaldoun K. Tahboub, Issam Jalham,"Evaluating Small Scale Grid-connected Wind and Solar Distributed Generation Systems in Jordan",Dirasat Journal / Engineering Sciences,vol. 38, no. 1,Amman, Jordan,2011
2011 Salhieh, L., Abu-Doleh, J.D., Hijazi, N.,"The Assessment of E-banking Readiness in Jordan",International Journal of Islamic and Middle Eastern Finance and Management,2011
2011 Ahmad Jaradat, Khaldoun K. Tahboub,"Decision Making Using Multiple Rates of return: An Alternative Approach",Jordan Journal of Mechanical and Industrial Engineering,Volume 5, Number 2, Pages 193 – 196,Hashemite University, Jordan.,2011
2011 Akroush, M. N., Al-Mohammad, S. M., Zuriekat, M. I., & Abu-Lail, B. N,"An empirical model of customer loyalty in the Jordanian Mobile Telecommunications Market",International Journal of Mobile Communications, 9(1),Inderscience Publishers,76–101,2011 [View]
2011 Al-Shattarat, Husni K., Al-Shattarat, Wasim K., Al-Attar, Ali M., Al-Omoush, Ahmad M.,"The effect of cash flow added (CVA) on annual stock prices in Amman stock exchange",Journal of Academy of Business and Economics,2011